Privacy Policy
Introduction
DCG Environmental, LLC (“DCG Environmental,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through www.dcgenvironmental.com (the “Website”) and through our services. By using our Website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide when you submit a contact form, request services, call us, send an email, respond to advertisements, or register for SMS communications. This information may include your name, phone number, email address, company name, service address, project details, and any information you choose to provide.
When you register for SMS communications, we collect your phone number and any information provided during the messaging process.
We also automatically collect certain technical information when you visit our Website, including IP address, browser type, device type, operating system, referring URLs, pages viewed, dates and times of visits, and session data. This information is collected through cookies, pixels, Google Analytics 4 (GA4), Meta advertising tools, and call tracking technologies.
How We Use Information
We use collected information to respond to inquiries, provide environmental inspection and testing services, schedule appointments, communicate service updates, improve website functionality, analyze marketing performance, comply with legal obligations, and protect against fraud or security incidents.
SMS Communications and Data Protection
By providing your phone number, you consent to receive SMS messages from DCG Environmental. These messages may include conversational messages related to your requested services, appointment confirmations, and service updates. Message frequency may vary. On average, you may receive one to two messages per month. Message and data rates may apply.
Consumer data collected through SMS registration, including phone numbers and messaging information, will not be transferred, shared, sold, rented, or disclosed to any external organizations under any circumstances, even with consent. SMS-related data is used solely for managing messaging communications and is protected by strict internal access controls designed to prevent unauthorized use or disclosure.
You may opt out of SMS communications at any time by replying STOP or UNSUBSCRIBE to any message. After opting out, you will no longer receive SMS messages unless you re-enroll. For assistance, reply HELP or contact us at in**@**************al.com.
Data Sharing
We do not sell personal information. We may share general business information with trusted service providers that assist with website hosting, analytics, customer management systems, advertising, and operational support. These providers are contractually required to maintain confidentiality and may only use information for authorized business purposes. We may also disclose information if required by law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our Website, analyze traffic, improve performance, and support advertising efforts. You may manage cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.
Data Retention
We retain personal information only as long as necessary to fulfill business purposes, comply with legal requirements, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on your state of residence, including California under the CCPA and CPRA, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain data uses. To exercise these rights, contact in**@**************al.com. We may verify your identity before processing requests and will not discriminate against you for exercising your rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no data transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by revising the “Last Updated” date. Continued use of the Website constitutes acceptance of any changes.
Contact Information
DCG Environmental, LLC
211 W Pleasant Run Rd, Suite 111
Lancaster, TX 75146
Email: in**@**************al.com
Website: www.dcgenvironmental.com
Effective Date: February 25, 2026
Last Updated: February 25, 2026